Starcompliance FAQ.

Yes. We specialize in tracing stolen or scammed crypto transactions, identifying destination wallets, and preparing forensic reports. These reports are then used to freeze and recover assets through exchanges and financial intermediaries.

Our published threshold is a loss from $200,000 — the size from which a full investigation is normally economic. Smaller cases are reviewed individually rather than refused by rule: send the transaction hashes and you will get a free assessment within two business hours, including an honest answer if the case is not worth opening.

Yes, when it is done the way described on this site. Nothing in the process happens outside the law: funds are traced on public blockchains, frozen by an exchange or the token issuer on a documented request, and released to the victim by a court decision or under an agreement with the issuer. StarCompliance is a licensed company in Dubai (trade licence No. 1135542); the investigation and evidence work is ours, while the legal steps — police reports, freeze filings, court applications — are carried out by partner lawyers admitted in the relevant jurisdiction. We do not practise law and do not give legal advice. What no legitimate firm offers is the other kind of "recovery": hacking a wallet, reversing a transaction or promising an outcome.

Our forensic reports document the findings and the evidence behind them: every movement of funds referenced to a transaction hash, every attribution sourced, inference labelled as inference, and the artefacts fixed with SHA-256 hashes and a chain of custody. You can hand the report to your lawyer, to law enforcement or to an exchange's compliance team. Whether it is accepted as evidence in a given proceeding is decided by that court or authority, not by us; in our own cases the legal steps are carried out by partner law firms in the relevant jurisdiction.

Yes. An upfront retainer is required before the investigation begins — it pays for the investigative work of our in-house blockchain investigators and compliance analysts, and for the legal steps carried out by partner law firms in the relevant jurisdiction (we do not practise law) — and it is not refundable. What follows is tied to results: a freeze commission on the funds actually frozen, and a recovery commission on the funds actually returned. The amounts are set in the engagement agreement, not published on this website.

StarCompliance works on a pay-as-you-go model rather than a single success fee. An upfront retainer is payable before the investigation begins and is not refundable. The commissions that follow are tied to results: a freeze commission on the funds actually frozen, and a recovery commission on the funds actually returned — each falls due after the result it is attached to. No prices or percentages are published on this website; the exact figures and terms are set out in the engagement agreement before any work begins.

Two different clocks. Stopping the funds is fast: a freeze request reaches an exchange in 2–4 days, and a stablecoin issuer typically responds within 24–62 hours. Getting the money back is slow: a return from an exchange comes on a court decision, usually 6–9 months in; where Tether reissues frozen USDT, the first payout typically comes 12–20 months after the freeze, including a three-month lock, with the balance paid quarterly over roughly two years. Complex or multi-jurisdiction cases run 6 to 36 months. Nobody can promise a shorter timeline.

No. Recovery cannot be guaranteed — not by us and not by anyone else. Whether funds come back is decided by a court, an exchange or a token issuer, and how a case goes depends on how far the funds have already moved, what evidence exists, which jurisdictions are involved, whether the platform holding the funds cooperates, and how the law-enforcement and court procedure runs there. StarCompliance works on a pay-as-you-go model. An upfront retainer is required before the investigation begins and is not refundable — the same position our Terms of Service take on fees already paid. The commissions that follow are tied to results: a freeze commission on the funds actually frozen, and a recovery commission on the funds actually returned. No prices are published on this website; the exact terms are fixed in the engagement agreement before any work begins. We have closed 200+ successful cases since 2022. Past results do not guarantee the outcome of any individual case.

In such cases, we work to identify beneficiaries, prepare evidence, and assist law enforcement in pursuing criminal or civil claims.

Most of the delay comes from the compliance file. Tether releases funds only against a complete and consistent set of documents — identity, proof of the loss, a police report reference, transaction records and source-of-funds evidence — and a file sent back for corrections restarts the clock. The release itself then follows the issuer's own procedure in stages: in our cases the first payout typically comes 12–20 months after the freeze, including a three-month lock, with the balance paid quarterly over roughly two years.

Only the part of it that depends on the file. Most of the time lost in a Tether release comes from incomplete or inconsistent documentation, so we prepare the compliance file, check it against Tether's published requirements and support the resubmission. The request itself goes through Tether's official procedure, as for any applicant, and the release timeline is decided by Tether.

We go through the list with you: which documents Tether requires, which are missing or inconsistent, and where each can be obtained — a police report reference, exchange statements, transaction records, identity and source-of-funds proofs. We do not practise law: where a step needs a lawyer in your jurisdiction, it is carried out by our partner law firms. The file is resubmitted only once it is complete.

All case files are encrypted, stored securely, and shared only with authorized parties such as lawyers, banks, and exchanges.

Yes. Confidentiality is guaranteed under our engagement contract. We do not disclose case details publicly without explicit client consent.