Why the first withdrawal is allowed. It proves the platform is real in the only way that convinces anybody, and it costs the operator a fraction of what it unlocks. It is also why so many victims keep paying "release fees" long after the outcome is obvious — the memory of a withdrawal that worked makes the blockage look procedural rather than fraudulent. If you are being told the money is nearly available, you are at the most expensive moment of the scheme.
This is the good news in a bad situation. Because you sent the funds yourself, every transaction is documented from your own wallet or exchange account — you already hold the evidence. And because these schemes route deposits through services with compliance teams and identified account holders, there is somebody to send a freeze request to and somebody a court can order. Compare that with a rug pull, where the proceeds go through decentralised exchanges with no operator at all. Romance and investment scams sit in the moderate band on our recoverability summary, not the hardest one.
| Factor | Why it matters | Our timings |
|---|---|---|
| How fast the case opens | Stolen value is only useful once cashed out. Flagged transactions carry a marker into every service that screens deposits | flagged within 4 hours of intake |
| Whether funds are still in a chain of accounts | An exchange can be asked to stop them; a cashed-out withdrawal cannot be | exchange freeze request 2–4 days |
| Whether a police report exists | The formal block that survives scrutiny rests on it, and so does the eventual court order | +2–3 days for the formal block |
| Which chain was used | Ethereum, Bitcoin, Tron, BSC, Polygon and Solana are traceable. Monero is not, and we decline those cases | — |
| Then, patience | A freeze is not a repayment. The money comes back through a court decision or an issuer's payout process | 6–9 months from an exchange · 6–36 months if multi-jurisdictional |
Full timings, and the cases we have documented, are on our data page. Our published threshold is a loss from $200,000, with smaller cases considered individually — worth noting here because money sent in instalments over months usually totals more than victims first assume.
The FBI's Internet Crime Complaint Center has issued repeated advisories about fictitious law firms contacting crypto scam victims and offering to recover funds for an up-front fee. Between February 2023 and February 2024 alone, victims re-targeted this way reported losses of more than $9.9 million. Both are public: PSA240624 and PSA250813.
The rule, and it applies to us. Being contacted is the warning sign — not what the message says. We do not cold-message victims, we are not affiliated with any government agency, and no agency refers cases to us. If someone approaches you in our name, it is not us; report it to IC3. Before engaging anyone, run the ten-point check on our verification page; our registry entries are published in full on credentials.
These operations are run by teams, from scripts, over months, with the specific goal of producing the trust that made the deposits feel reasonable. The professional judgement that serves people well in ordinary life is what the design targets: consistency, reciprocity, the sense that someone who has never asked for anything is unlikely to be asking now. Being deceived by an operation engineered for exactly that is not a character failure.
Why we raise it at all. Shame delays reporting, and delay is the single factor that most reliably destroys recoverability. Every week between the last deposit and the first flagged transaction is a week in which funds move closer to being cashed out. Whatever you decide about pursuing the case, report it now.
Ever. If we approached you, it was not us.
Nobody can. Funds are frozen after they reach a service with an operator, and returned later by a court or an issuer.
It cannot be traced, so we decline rather than bill the attempt.
Outside what we can work effectively.
Non-negotiable.
Declined on the free call.
Forensics and the evidence base are ours; police reports, freeze filings and court applications are carried out by partner law firms in the relevant jurisdiction.
Recovery is decided by courts, exchanges and token issuers. Our published figure is 68% success rate on accepted cases · measured over the past 24 months, and the remaining share is real.
Related: all six types of crypto theft and their recoverability · the platform the money was sent to · how a recovery case runs end to end.
It is a fraud in which a relationship is built first — romantic, friendly or professional — and an investment opportunity is introduced inside it later. The victim is directed to a trading platform that looks entirely ordinary, deposits crypto, watches a balance grow, and is encouraged to add more. The balance is a display; the deposits are real and were sent onward immediately. The industry also calls this pig butchering, after the practice of fattening the target before the loss is taken.
Response within two business hours. Confidential. Success-fee terms on recovery work.