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§ — Legal

Terms Of Service.

Last updated · September 1, 2025

Introduction and Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of the Website operated by STAR COMPLIANCE CYBER RISK MANAGEMENT SERVICES L.L.C., a company incorporated and existing under the laws of Dubai, United Arab Emirates (“Operator”). The Website is designed to assist individuals affected by cryptocurrency fraud in evaluating the likelihood of fund recovery and accessing specialized support services through a combination of blockchain forensics, investigative reporting, and law enforcement guidance. By accessing, registering for, or using the Website in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as any additional guidelines, policies, or rules that may be posted or communicated by the Operator from time to time. If you do not agree to these Terms, you must not access or use the Website. These Terms constitute a binding agreement between you and the Operator, effective as of 25 August 2025. Your continued use of the Website following any changes to these Terms will constitute your acceptance of those changes. If you have any questions regarding these Terms, please contact [email protected].

Eligibility and User Registration

1. Eligibility To access or use the Website, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater;
  • Have the legal capacity to enter into binding contracts;
  • Not be a person barred from using the Website under the laws of your jurisdiction or any other applicable law;
  • Not be located in, or a resident or national of, any country or territory subject to comprehensive sanctions or restrictions under applicable laws or regulations, including but not limited to those imposed by the United Arab Emirates or other relevant authorities. By registering for or using the Website, you represent and warrant that you meet all of the above eligibility requirements. The Operator reserves the right to refuse access to, or use of, the Website to any person or entity at its sole discretion, including where use would violate applicable law or these Terms.

2. User Registration To access certain features of the Website, you may be required to create an account by providing accurate, current, and complete information as prompted by the registration process. You agree to:

  • Provide true, accurate, and complete information during registration and to update such information as necessary to maintain its accuracy;
  • Maintain the confidentiality of your account credentials and not share them with any third party;
  • Notify the Operator immediately of any unauthorized use of your account or any other breach of security. The Operator may, at its discretion, require you to verify your identity or provide additional information to confirm your eligibility or to comply with applicable legal or regulatory requirements. Failure to provide such information may result in suspension or termination of your access to the Website. You are solely responsible for all activities that occur under your account, whether or not authorized by you. The Operator shall not be liable for any loss or damage arising from your failure to comply with these registration requirements.

Description of Services

The Website provides a suite of services designed to assist users in evaluating and pursuing the potential recovery of cryptocurrency assets lost to fraud. The key features of the Website are as follows:

1. Case Submission

Users may initiate a case by submitting relevant information regarding the suspected fraudulent incident. This includes, but is not limited to, transaction hashes, wallet addresses, and a description of the circumstances surrounding the loss. Users are responsible for ensuring the accuracy and completeness of all information provided during this process.

2. Probability Assessment

Upon receipt of a case submission, the Website utilizes proprietary blockchain forensic tools and investigative methodologies to analyze the provided data. Based on forensic indicators, known exchange involvement, and other relevant factors, the Website generates a recovery probability score. This score is intended to provide users with an informed assessment of the likelihood of fund recovery but does not constitute a guarantee or prediction of any specific outcome.

3. Package Selection

Following the probability assessment, users are presented with service package options. These may include, but are not limited to:

  • A basic “Start” plan, offering preliminary analysis and guidance;
  • A comprehensive “Recover” plan, providing in-depth investigative support, reporting, and law enforcement liaison services. Each package is accompanied by a clear description of included services, pricing, and any applicable terms.

4. Invoice Generation

Upon selection of a service package, the Website issues a smart invoice reflecting the chosen plan and associated fees. The invoice will specify the amount due, payment instructions, and any additional terms relevant to the transaction.

5. Payment Processing

Users are required to remit payment in cryptocurrency as specified in the invoice to activate the selected support services. Payment must be made in accordance with the instructions provided, and services will not commence until payment is confirmed. In certain cases, a commission-based or success fee structure may apply, whereby an additional fee is payable upon the successful blocking or recovery of funds.

6. Support Services

Once payment is received, the Website provides the services corresponding to the selected package. These may include blockchain forensic analysis, preparation of investigative reports, guidance on legal and law enforcement procedures, and ongoing support throughout the recovery process. The Website’s role is to facilitate and maximize the potential for recovery through structured, compliant, and expert-driven means. No Guarantee of Recovery: The Website does not guarantee the return of any funds or the success of any recovery efforts. All services are provided on a best-efforts basis, leveraging available tools and expertise to assist users in pursuing potential remedies. The Operator reserves the right to modify, suspend, or discontinue any aspect of the services at its sole discretion, with or without notice, subject to applicable law.

User Responsibilities and Conduct

1. Accuracy of Information

You agree to provide true, accurate, current, and complete information at all times when using the Website, including but not limited to during case submission, registration, and any subsequent communications. You are solely responsible for ensuring that all information and documentation you provide is accurate and not misleading. The Operator is not responsible for any consequences arising from your failure to provide accurate or complete information.

2. Proper Use of the Website

You agree to use the Website solely for its intended purpose as described in these Terms and in accordance with all applicable laws and regulations. Without limiting the generality of the foregoing, you shall not:

  • Use the Website for any unlawful, fraudulent, or malicious purpose;
  • Submit false, misleading, or fraudulent information or documentation;
  • Attempt to gain unauthorized access to any part of the Website, accounts, computer systems, or networks connected to the Website;
  • Interfere with or disrupt the operation or security of the Website or any related systems;
  • Use any automated means, including bots, scripts, or data mining tools, to access, monitor, or copy any part of the Website without the Operator’s prior written consent;
  • Engage in any activity that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.

3. Compliance with Laws

You are responsible for ensuring that your use of the Website complies with all applicable local, national, and international laws and regulations, including but not limited to those relating to anti-money laundering (AML), counter-terrorism financing, sanctions, and data protection. You must not use the Website if such use would violate any law or regulation applicable to you.

4. Account Security

You are responsible for maintaining the confidentiality and security of your account credentials. You must promptly notify the Operator of any unauthorized use of your account or any other breach of security. The Operator will not be liable for any loss or damage arising from your failure to comply with these obligations.

5. Cooperation with Investigations

You agree to cooperate fully with the Operator in any investigation of suspected unlawful, fraudulent, or improper activity in connection with your use of the Website. The Operator reserves the right to suspend or terminate your access to the Website, or to take any other action it deems appropriate, if it suspects or determines that you have violated these Terms or any applicable law.

6. Consequences of Breach

Any violation of this section may result in the suspension or termination of your access to the Website, forfeiture of any fees paid, and/or legal action. You will be solely responsible for any damages, losses, or liabilities arising from your breach of these Terms or any applicable law.

Disclaimers and Limitation of Liability

1. No Guarantee of Recovery or Outcome

You expressly acknowledge and agree that the Website, its services, and any information, assessments, or guidance provided are intended solely to assist users in evaluating and pursuing potential recovery of cryptocurrency assets. The Operator does not guarantee, represent, or warrant that any funds will be recovered, that any particular outcome will be achieved, or that the use of the Website will result in any specific benefit or result. All services are provided on a best-efforts basis, utilizing available tools and expertise, but outcomes are inherently uncertain and subject to factors beyond the Operator’s control.

2. Informational and Supportive Nature

The Website and its services are provided for informational and support purposes only. Nothing on the Website constitutes legal, financial, investment, or other professional advice. Users are solely responsible for making their own decisions and for seeking independent advice as they deem necessary. The Operator disclaims any responsibility for actions taken or not taken based on information or services provided through the Website.

3. Limitation of Liability

To the maximum extent permitted by applicable law, the Operator, its affiliates, directors, officers, employees, agents, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, loss of business, loss of opportunity, or any other damages or losses, whether in contract, tort (including negligence), strict liability, or otherwise, arising out of or in connection with:

  • Your access to or use of, or inability to access or use, the Website or any services;
  • Any reliance on information, assessments, or guidance provided by the Website;
  • Any errors, omissions, interruptions, defects, delays, or failures in the Website’s operation or services;
  • Any unauthorized access to or alteration of your data or transmissions;
  • Any acts or omissions of third parties, including but not limited to exchanges, law enforcement, or other service providers. This limitation applies even if the Operator has been advised of the possibility of such damages.

4. Exclusions and Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, the Operator’s liability shall be limited to the maximum extent permitted by applicable law. Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable law.

5. Assumption of Risk

You acknowledge and accept that the use of the Website involves inherent risks, including but not limited to the volatility of cryptocurrency markets, the risk of loss of digital assets, and the uncertainty of legal and regulatory outcomes. You assume full responsibility for all risks associated with your use of the Website and any actions you take based on the services or information provided.

Intellectual Property Rights

1. Ownership of Website and Content

All rights, title, and interest in and to the StarCompliance Website, including but not limited to its software, source code, algorithms, user interface, design, text, graphics, logos, trademarks, service marks, trade names, and all other content or materials provided by STAR COMPLIANCE CYBER RISK MANAGEMENT SERVICES L.L.C. (“Operator”) through the Website, are and shall remain the exclusive property of the Operator or its licensors. Except for the limited rights expressly granted to you under these Terms, no rights or licenses are granted to you, whether by implication, estoppel, or otherwise.

2. Limited License to Users

Subject to your compliance with these Terms, the Operator grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for its intended purpose as described herein. You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Website or any part thereof, except as expressly permitted by applicable law notwithstanding this limitation.

3. User-Generated Content and Data

By submitting any information, data, documentation, or other materials to the Website, including but not limited to transaction hashes, wallet details, case descriptions, or communications (“User Content”), you grant the Operator a worldwide, royalty-free, non-exclusive license to use, reproduce, process, adapt, publish, transmit, and display such User Content solely for the purpose of providing, maintaining, and improving the Website and its services, and as otherwise required to comply with applicable law. You represent and warrant that you have all necessary rights, licenses, and permissions to submit such User Content and to grant the foregoing license. The Operator does not claim ownership of your User Content, but you acknowledge that the Operator may aggregate, anonymize, or otherwise use User Content for analytical, research, or service improvement purposes, provided that such use does not identify you personally except as required to provide the services or comply with legal obligations.

4. Trademarks and Branding

All trademarks, service marks, trade names, logos, and other branding elements displayed on or in connection with the Website are the property of the Operator or its licensors. You may not use, reproduce, or display any such marks without the prior written consent of the Operator.

5. Feedback

If you provide the Operator with any feedback, suggestions, ideas, or other information regarding the Website or its services (“Feedback”), you acknowledge and agree that the Operator may use such Feedback for any purpose, including but not limited to improving or developing products and services, without any obligation to you. You hereby assign to the Operator all right, title, and interest in and to any Feedback provided, to the extent permitted by law.

6. Reservation of Rights

All rights not expressly granted to you under these Terms are reserved by the Operator and its licensors. Any unauthorized use of the Website or its content may violate intellectual property laws and result in civil or criminal liability.

Termination and Suspension

1. Termination by the Operator

The Operator reserves the right, at its sole discretion, to suspend or terminate your access to the Website and any associated services at any time, with or without prior notice, for any reason, including but not limited to:

  • Violation of these Terms or any applicable law or regulation;
  • Providing false, misleading, or incomplete information during registration, case submission, or at any other time;
  • Engaging in fraudulent, abusive, or unlawful activity in connection with the Website;
  • Failure to pay any fees or amounts due in accordance with these Terms;
  • Actions that, in the Operator’s reasonable judgment, may harm the security, integrity, or reputation of the Website, its users, or third parties;
  • Requests by law enforcement or regulatory authorities. The Operator may, but is not obligated to, provide notice of suspension or termination. In cases involving suspected fraud, unlawful activity, or security threats, the Operator may take immediate action without prior notice.

2. Termination by the User

You may terminate your account and cease use of the Website at any time by providing written notice to the Operator at [email protected]. Termination will be effective upon the Operator’s confirmation of receipt and processing of your request. Termination by the user does not entitle you to any refund of fees paid, except as expressly provided in these Terms or required by applicable law.

3. Effects of Termination or Suspension

Upon suspension or termination of your access to the Website for any reason:

  • Your right to access and use the Website and any associated services will immediately cease;
  • Any fees paid for services rendered prior to termination are non-refundable, except as expressly stated in these Terms or required by law;
  • The Operator may, at its discretion, retain or delete any User Data or User Content associated with your account, subject to applicable law and the data retention provisions of these Terms;
  • Any provisions of these Terms that by their nature should survive termination (including, but not limited to, disclaimers, limitations of liability, indemnification, intellectual property, confidentiality, and governing law) shall continue in full force and effect.

4. No Limitation of Remedies

Termination or suspension of your access to the Website does not limit any other rights or remedies available to the Operator at law, in equity, or under these Terms.

5. Reinstatement

Reinstatement of access following suspension or termination is at the sole discretion of the Operator and may be subject to additional conditions, including verification of identity, payment of outstanding amounts, or provision of further information. If you have any questions regarding suspension or termination, please contact [email protected].

Indemnification

1. User Indemnity Obligations

You agree to indemnify, defend, and hold harmless STAR COMPLIANCE CYBER RISK MANAGEMENT SERVICES L.L.C., its affiliates, directors, officers, employees, agents, representatives, licensors, and service providers (collectively, the “Indemnified Parties”) from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and costs) arising out of or relating to:

  • Your access to or use of the Website or any services provided thereon;
  • Your violation or alleged violation of these Terms or any applicable law or regulation;
  • Any User Content or information you submit, post, transmit, or otherwise make available through the Website, including but not limited to claims of infringement, misappropriation, or violation of any intellectual property, privacy, or other rights of any third party;
  • Your fraud, negligence, willful misconduct, or other improper or unlawful conduct in connection with your use of the Website;
  • Any dispute or issue between you and any third party.

2. Defense and Cooperation

The Indemnified Parties reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate fully with the Indemnified Parties in the defense of any such claim, including providing all information and assistance reasonably requested. You shall not settle any claim or matter subject to indemnification without the prior written consent of the Operator, which shall not be unreasonably withheld.

3. Survival

Your indemnification obligations under this section shall survive the termination or expiration of these Terms and your use of the Website.

Governing Law and Dispute Resolution

1. Governing Law

These Terms, and any dispute or claim arising out of or in connection with them, the Website, or any related services, shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates, without regard to its conflict of law principles.

2. Dispute Resolution; Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, the Website, or the services provided, including the validity, interpretation, breach, or termination thereof, shall be resolved as follows:

  • The parties shall first attempt to resolve the dispute amicably through good faith negotiations within 30 days of written notice of the dispute.
  • If the dispute is not resolved through negotiation, it shall be finally settled by binding arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with its rules in effect at the time of the arbitration.
  • The seat of arbitration shall be Dubai, United Arab Emirates. The language of the arbitration shall be English.
  • The arbitral tribunal shall consist of one arbitrator(s) appointed in accordance with the applicable rules.
  • The decision and award of the arbitrator(s) shall be final and binding on the parties, and judgment on the award may be entered in any court of competent jurisdiction.

3. Court Proceedings and Interim Relief

Notwithstanding the foregoing, either party may seek interim, emergency, or injunctive relief from any court of competent jurisdiction to prevent actual or threatened harm, loss, or damage pending the outcome of arbitration.

4. Waiver of Class Actions

To the fullest extent permitted by applicable law, all disputes shall be resolved on an individual basis only, and no party shall have the right to bring or participate in any class, collective, or representative action with respect to any claim arising under or relating to these Terms or the Website.

5. Time Limitation

Any claim or cause of action arising out of or related to these Terms or the use of the Website must be filed within [INSERT TIME LIMIT, e.g., one (1) year] after such claim or cause of action arose, or it shall be forever barred, unless a longer period is required by applicable law. If you have any questions regarding dispute resolution, please contact [email protected].

Changes to Terms of Use

1. Right to Modify Terms

The Operator reserves the right, at its sole discretion, to update, modify, or amend these Terms of Use at any time. Any such changes may be made to reflect updates in the Website’s features, legal or regulatory requirements, business practices, or for any other reason deemed necessary by the Operator.

2. Notification of Changes

Material changes to these Terms will be communicated to users by one or more of the following methods:

  • Posting a notice within the Website or on the official website;
  • Sending an email or other electronic communication to the contact information provided by the user;
  • Any other method reasonably designed to provide notice to users. The Operator will indicate the effective date of the updated Terms at the beginning of the document.

3. Effective Date and Acceptance

Unless otherwise specified, changes to these Terms will become effective upon posting or as otherwise indicated in the notice. Your continued access to or use of the Website after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Website immediately.

4. User Responsibility

It is your responsibility to review these Terms periodically for any updates or changes. The Operator encourages users to check the Terms regularly to ensure awareness of any modifications. If you have any questions regarding changes to these Terms, please contact [email protected].

Miscellaneous Provisions

1. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.

2. Entire Agreement

These Terms, together with any additional policies published on our Website or agreements expressly incorporated by reference, constitute the entire agreement between you and the Operator with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, communications, or agreements, whether written or oral, relating to such subject matter.

3. Waiver

No waiver by the Operator of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of the Operator to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

4. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of the Operator. The Operator may assign or transfer its rights and obligations under these Terms, in whole or in part, without restriction and without notice to you.

5. Force Majeure

The Operator shall not be liable for any delay or failure to perform its obligations under these Terms resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government actions, power failures, internet or telecommunications outages, or other events of force majeure. In such cases, the Operator’s obligations shall be suspended for the duration of the event.

6. No Third-Party Beneficiaries

Except as expressly provided herein, these Terms are for the sole benefit of you and the Operator and do not confer any rights or remedies upon any other person or entity.

7. Relationship of the Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, agency, employment, or fiduciary relationship between you and the Operator. Each party acts solely as an independent contractor.

8. Headings

Section headings in these Terms are for convenience only and shall not affect the meaning or interpretation of any provision.

9. Interpretation

These Terms shall be interpreted fairly in accordance with their plain meaning and not strictly for or against either party, regardless of which party drafted the Terms.

10. Survival

Any provisions of these Terms that by their nature should survive termination or expiration (including, but not limited to, disclaimers, limitations of liability, indemnification, intellectual property, confidentiality, and governing law) shall survive and continue in full force and effect.

Signature and Acknowledgment

By accessing, registering for, or using the StarCompliance Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use, as amended from time to time. Your continued use of the Website following any updates to these Terms constitutes your ongoing acceptance and agreement. If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such an entity to these Terms, and in such case, “you” and “your” will refer to that entity. If a written or electronic acknowledgment is required for certain users or transactions, such acknowledgment may be provided by signing below or by any other method specified by the Operator. If you have any questions regarding these Terms or your acknowledgment thereof, please contact [email protected].