Unblock Trading Account or Get a 100% Refund
apply for unblocking
100% fees backin case of failure.
Top 6 reasons
why you got blocked
- YOU HAVE CHANGED IP, LOCATION, OR SIM CARD RECENTLY
- SOMEONE SENT YOU DIRTY CRYPTO
- CEX REJECTED DOCS ON THE ORIGIN OF FUNDS
- AML POLICY DOESN’T LIKE YOUR COUNTRY
- RELATED ACCOUNTS ARE INVOLVED WITH CRIMINAL ACTIVITY
- STATE AUTHORITIES SENT A REQUEST TO BLOCK YOU
Account unblocking done right
We don`t need access to the account, but we’ll do the talking.
We help you communicate with CEX as if you were a tech-savvy lawyer and deal with documents.
100% refund in case of failure. If we fail to unblock the account – you’ll get your money back.
Over 60 tradingaccounts unblocked
How do we return
frozen cryptocurrency?
1
Investigate case
Gather carefully all information about your case from the day when bloking was done
~ 2 days
2
Provide solution
Prepare qualified answers for the compliance team of trading platform
~ 3 days
3
Negotiate
Communicate with support team about unblocking of account
~ 3-10 days
Unblock account
Unblock account
Get unblock of account and withdraw funds
~ 7-50 days
We can find a way out of any situation
$25,000,000
Unfrozen assets
90+
Successful cases
8
Platforms and issuers
What are the best trading platforms without KYC?
-17 Best “No-KYC” Crypto exchanges and trading platforms You are a risky person for reading this. KYC is tedious, there’s ways to avoid it, and you even might succeed in doing so. Let’s dive in and see what platform you can use to avoid KYC. Last warning on why you want to trade with KYC […]
2022-11-28
Why trading platforms can lock my account?
-15 Why you are locked by trading platform and what to do with it At one moment you are free to trade and in the next – you can’t, because all your funds are now frozen. Sometimes it is necessary to impose restrictions on certain users for security purposes, but sometimes it can be avoided. […]
2022-11-25
Huobi Account Blocked? There Is a Solution!
-13 Huobi is a large cryptocurrency exchange that was founded in 2013 in China. Huobi is one of the most popular cryptocurrency exchanges in the world, and it has a fairly good reputation in the cryptocurrency community. However, as with any cryptocurrency exchange, there are certain risks associated with trading on Huobi, such as losing […]
2023-04-27
FAQ
Why do exchanges block user accounts?
Exchanges block user accounts for violating terms, regulatory non-compliance, security concerns, or suspicious activity.
One common reason is when users violate the terms and conditions of the exchange, such as engaging in unauthorized trading or fraudulent behavior. Regulatory non-compliance is another factor that can lead to account blocks, as exchanges need to adhere to regulations imposed by authorities. Additionally, exchanges closely monitor transactions for signs of illicit practices like money laundering or terrorist financing, and if such activities are detected, accounts may be blocked.
What is terrorist financing?
Terrorist financing is the process of providing funds or crypto to support terrorist activities.
Terrorist financing within the realm of cryptocurrencies involves the use of digital currencies to finance and support terrorist activities. Cryptocurrencies offer potential advantages for illicit financing due to their decentralized nature and the relative anonymity they can provide. Terrorist organizations may exploit cryptocurrencies for fundraising, money laundering, and transferring funds across borders without the need for traditional financial institutions. Efforts are being made by governments, regulatory bodies, and cryptocurrency exchanges to implement robust anti-money laundering (AML) and know-your-customer (KYC) measures to prevent the misuse of cryptocurrencies for terrorist financing.
What is money laundering?
Money laundering is when criminals try to make 'dirty' money appear 'clean' to AML regulators and CEX platforms.
This is done to avoid laws, hide from income tax or pay for goods and services with illegally obtained funds. Coins used in these operations are labeled as ‘suspicious,’ along with all wallets involved in the transaction in the past.
During AML operations, involved wallets are marked and blocked in batches to perform an investigation, which may trigger your CEX platform to lock your trading account. Blocking happens even despite you having no connection to the criminal operations, which can be used as a reason for unblocking.