Unblock Trading Account or Get a 100% Refund

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in case of failure.
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Top 6 reasons
why you got blocked

  • YOU HAVE CHANGED IP, LOCATION, OR SIM CARD RECENTLY
  • SOMEONE SENT YOU DIRTY CRYPTO
  • CEX REJECTED DOCS ON THE ORIGIN OF FUNDS
  • AML POLICY DOESN’T LIKE YOUR COUNTRY
  • RELATED ACCOUNTS ARE INVOLVED WITH CRIMINAL ACTIVITY
  • STATE AUTHORITIES SENT A REQUEST TO BLOCK YOU

Account unblocking done right

We don`t need access to the account, but we’ll do the talking.

We help you communicate with CEX as if you were a tech-savvy lawyer and deal with documents.

100% refund in case of failure. If we fail to unblock the account – you’ll get your money back.

Over 60 trading
accounts unblocked

How do we return
frozen cryptocurrency?

1

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Investigate case

Gather carefully all information about your case from the day when bloking was done

~ 2 days

2

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Provide solution

Prepare qualified answers for the compliance team of trading platform

~ 3 days

3

steps-arrow

Negotiate

Communicate with support team about unblocking of account

~ 3-10 days

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Unblock account

Get unblock of account and withdraw funds

~ 7-50 days

Unblock your
account

Apply Case for unfreeze NOw

OR

Have urgent case? Get in touch NOW!

We can find a way out of any situation

$25,000,000

Unfrozen assets

90+

Successful cases

8

Platforms and issuers

FAQ

Why do exchanges block user accounts?

Exchanges block user accounts for violating terms, regulatory non-compliance, security concerns, or suspicious activity.

One common reason is when users violate the terms and conditions of the exchange, such as engaging in unauthorized trading or fraudulent behavior. Regulatory non-compliance is another factor that can lead to account blocks, as exchanges need to adhere to regulations imposed by authorities. Additionally, exchanges closely monitor transactions for signs of illicit practices like money laundering or terrorist financing, and if such activities are detected, accounts may be blocked.

What is terrorist financing?

Terrorist financing is the process of providing funds or crypto to support terrorist activities.

Terrorist financing within the realm of cryptocurrencies involves the use of digital currencies to finance and support terrorist activities. Cryptocurrencies offer potential advantages for illicit financing due to their decentralized nature and the relative anonymity they can provide. Terrorist organizations may exploit cryptocurrencies for fundraising, money laundering, and transferring funds across borders without the need for traditional financial institutions. Efforts are being made by governments, regulatory bodies, and cryptocurrency exchanges to implement robust anti-money laundering (AML) and know-your-customer (KYC) measures to prevent the misuse of cryptocurrencies for terrorist financing.

What is money laundering?

Money laundering is when criminals try to make 'dirty' money appear 'clean' to AML regulators and CEX platforms.

This is done to avoid laws, hide from income tax or pay for goods and services with illegally obtained funds. Coins used in these operations are labeled as ‘suspicious,’ along with all wallets involved in the transaction in the past.

During AML operations, involved wallets are marked and blocked in batches to perform an investigation, which may trigger your CEX platform to lock your trading account. Blocking happens even despite you having no connection to the criminal operations, which can be used as a reason for unblocking.