StarCompliance Blog

Huobi Account Blocked? There Is a Solution!



Huobi is a large cryptocurrency exchange that was founded in 2013 in China. Huobi is one of the most popular cryptocurrency exchanges in the world, and it has a fairly good reputation in the cryptocurrency community. However, as with any cryptocurrency exchange, there are certain risks associated with trading on Huobi, such as losing money due to hacking or fraud.

Let’s take a look at the most common problems users encounter.

If you tried to withdraw funds after logging in from a different IP address, it may raise suspicion on the exchange’s part, especially if you’re attempting to withdraw a significant amount at once. This could occur if you need money while on a business trip or vacation and are accessing the exchange from an unusual location.

In such a scenario, the exchange may block the account as a precautionary measure to protect the client’s funds.The account may remain blocked for an indefinite period until the owner personally requests to unblock it or notices any suspicious login activity. To avoid this situation, it is recommended to have a separate cold wallet with assets reserved for emergencies or similar situations.

Your account may be blocked by the exchange if it needs to comply with Anti-Money Laundering (AML) regulations or suspects that the funds you deposited were obtained illegally. This may occur even after you have made a transaction on the exchange and the funds have been credited to your account. In such cases, the exchange may refuse to accept the funds and block your account until the legality of the funds is verified.

Yes, in simpler terms, if you made a transaction with funds that were obtained through illegal means, your account may be blocked in accordance with AML regulations. This is a common issue faced by many clients, and it may require the assistance of experts to resolve.

Huobi is obligated to comply with the legal requirements of the countries in which it operates. If your account is suspected of violating local laws or regulations, Huobi may block your account.

If Huobi detects any suspicious activity on your account, such as multiple unrelated transactions or exchanging large amounts of cryptocurrencies, they may block your account to protect you and other users. This is particularly true for those who use multiple accounts or engage in activities such as wash trading, where trades are executed solely to manipulate the market and create artificial trading volumes. To prevent such activities, Huobi may block accounts associated with suspicious activities.

How do I unlock my Huobi account?

If you are certain that your account was blocked by Huobi for no apparent reason, you can contact their customer support for assistance.

• If you are unable to resolve the issue with customer support, our team of experts is available to help you identify the reason for the block and assist you with unblocking your account.
• You can reach out to us through the official telegram chat or by submitting a request on the main page
• When creating an appeal, you should provide all the relevant details and documents necessary for us to efficiently and quickly assist you with unblocking your account.